Support boundaries

Need	First source of help
Learn an everyday Clawuno feature	Ask Uno in the active context
Install, upgrade, back up or recover Clawuno	This versioned help center
Host, network, TLS, storage or reverse proxy	Deployment administrator
User access or Team/Enterprise entitlement	Clawuno administrator
Model quota, billing or provider outage	Model provider
External MCP/SaaS permissions or data	External service administrator
Product defect with a healthy installation	Diagnostic report and Clawuno support

Clawuno controls its own product behavior. It cannot guarantee availability, retention or privacy for external services you choose to connect.

When requesting support, send the minimum evidence required. Never include passwords, API keys, private setup links, release-signing material or complete customer documents.